Information Technology could be called the precursor to business automation. The automation extended outwards and included other linked sphere of operations related to the central business venture. Synchronisation of these disparate operations in order to be able to achieve one singular end result gave rise to networks. Managing these networks was a costly affair. In order to ensure profit margins Cost-effective network management systems became an object in demand.
A complete network is made up of two components. They are the hardware component and the software component. One has to only see it to believe it so far as the number of individual components that comprise a complete network. A visual picture of the complete network becomes a necessity for any network manager to be able to work out a solution imposed upon him by some client at a remote site.
Volatile is the market and so is the functioning of a business house to cater for these market changes. The network being used by the business house in turn also faces a rapidly changing scenario. The network map drawn on the hard board one day would turn, out of place, in a few days span. Given this scenario, there is need for such a tool that provides a continuous updated view of the complete network components to the network manager as also allow the network manager to manage the components from a remote location.
One such class of software which provides the various programs that are running across a network as well as the networks hierarchical view is called Managed Services Provider programs (MSP). There are some MSP which do not need any user intervention and called fully automated MSP and there are others which need human intervention at each step. There are MSP which are a mix of these two also. The Network manager's availability and capability would decide which MSP be best suited for a client. Cost saving factor of such software requires no amplification. Rather than having individual network manager at each individual physical location trying to talk with each other, one network manager sitting remotely is able to monitor and provide solutions to the individual network system. To judge the ability of an MSP solution, two major issues are taken into consideration. How deep and wide does the software present the network hierarchy to the network administrator and how strong is its reporting process. Individual companies creating the MSP however add different features in their advertisement campaigns. The ease with which the software can be deployed across the entire network, how much system resources does the software demand, these and many other similar features are used by individual MSP makers in their marketing strategy. For increased profit margins a cost-effective network management system is a deciding issue to any business house. This is especially so given the 'e' factor that has attached itself in every facet of a business in today's world. A Managed Service Provider is capable of bringing down price incurred by the business house in network management, in turn assuring increased profit margin to the business house. It could therefore be concluded that MSP is a cost-effective tool.